Assistant Sales Manager (Sales …

Kathmandu

This job is expired 7 years, 11 months ago

Assistant Sales Manager (Sales Supervisor)

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required

To manage, develop and support a team of telesales staff and implement day-to-day operations.
Responsible for handling enquiries and complaints when referred on by Tele-Sales staff
Responsible for ensuring that the team meets service levels and other key performance indicator targets.
To monitor and track sales performance. Responsible for producing and analyzing Tele-Sales and team performance reports.
To achieve or exceed monthly sales revenue targets
Responsible for providing feedback to Tele-Sales staff and guiding them on how they can increase revenue.
Conduct ongoing training and coaching to meet quality requirements.

Facilitate direct sales by instructing team members to inform existing customers about new arrivals in the company and encouraging them to make tele sales
To manage, develop and support a team of telesales staff and implement day-to-day operations.
Responsible for handling enquiries and complaints when referred on by Tele-Sales staff
Management and Supervision of Telesale team to achieve sales trarget.
Follow up sales delivery to customers and inquire about their user experience of goods purchased, making use of their feedback in rating customer satisfaction
Ensure proper documentation in the information system in due time and check through them for accuracy
Ensure that customers are treated cordially and are held in high esteem in order to make them patronize the company continuously
Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results
Evaluate sales records periodically to make balances and ensure that sales figures tally with number of goods sold
Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their sales skills