Primuson

Telemarketing Representative

Primuson

Telemarketing Representative

Primuson

Telemarketing Representative

Primuson

Kathmandu, Central Development Region, Nepal
Key Skills: Problem Solving Skills Time Management Communication

This job is expired 5 years, 11 months ago

Views: 830

Telemarketing Representative

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Customer Relation, Customer Support, Customer relationship, Telemarketing, Telesales
Job Level : Mid Level
No. of Vacancy/s : [ 4 ]
Employment Type : Full Time
Job Location : Kathmandu, Central Development Region, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Jun. 19, 2018 23:55 (5 years, 11 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year
Professional Skill Required : Problem Solving Skills Time Management Communication
Other Specification
  • Proven customer support experience
  • Familiarity with CRM systems and practices
  • Should be able to handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Description

  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, priorities, and manage time effectively
  • Effectively manage large amounts of incoming email/chat/calls
  • Identify and assess customer’s need to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication

This job has expired.

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