Project Manager (Data Entry Pro…

Kathmandu

This job is expired 7 years, 2 months ago

Project Manager (Data Entry Project)

Job Category	:	General Mgmt. / Administration / Operations
Job Level	:	senior
No. of Vacancy/s	:	[ 1 ]
Job Location	:	Kathmandu
Offered Salary	:	None
Apply Before(Deadline)	:	Feb. 20, 2017 00:00 (7 years, 2 months ago)

Education Level	:	Graduate (Masters)
Experience Required	:	Not Required

To manage, develop and support a team of data entry staff and implement day-to-day operations.
Responsible for handling enquiries and complaints when referred on by staff
Responsible for ensuring that the team meets service levels and other key performance indicator targets.
To monitor and track entry performance. Responsible for producing and analyzing data entry operator and team performance reports.
To achieve or exceed monthly revenue targets
Responsible for providing feedback to data entry operators and guiding them on how they can increase revenue.
Conduct ongoing training and coaching to meet quality requirements.
An individual that has experience within a business – to - business data entry service operation in a high - activity environment
Strong, analytical, organization, communication and people skills required.
Team player.
Experience of technology-based products would be an advantage
Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
Ability to adapt quickly to new technologies, products and procedures
Ability to work and thrive in a multi-tasked and fast-paced environment.
Professional “get it done” attitude and work ethic
Fluent in English and Nepali Language

Coaching, inspiring and motivating a team.
Ensuring the team meets the required targets.
training, development, and performance management.
A good understanding of the market dynamics in the respective sector(Data entry operation).
Developing strategies to guarantee success and growth.
Disciplined use of CRM system, communication and customer management.
Handling client complaints and enquiries.
Monitoring for quality assurance.
Forecasting and analyzing .
Daily, weekly, monthly campaign reviews
Regular reporting of KPI’s to directors
Keeping to targets and managing KPI’s