Duties & Responsibilities

• Oversee Security for AMA at Phora Durbar Compound including:
  1. Primary point of contact and coordinating for all AMA access requests and access issues.
  2. Assist those undergoing Bi with completing the form and review form for accuracy and completeness (including signature). Sends form to the police and track BI Status.
  3. Regularly prepares a list of all AMA employees who will need recertification .Assists in complete paperwork necessary for rectification. Track rectification process.
  4. Coordinates AMA ID issuing process. Determines membership status of those needing badges, or membership status of employer of household staff. Ensures necessary BIs are complete for AMA staff or house hold staff obtaining badges. Regular prepare list of all AMA badge holders who requires badge renewal. Schedule badging sessions, arranges access, and escorts to all those who are obtaining a badge. Tracks return of all AMA badges. 
  5. Provide security briefings as necessary to AMA staff and household staff.
  6. Enforces mission escort policy relating to AMA matters.
  7. Coordinates with RSO office regarding all AMA functions/events (to include, but not limited to preparing/reviewing access lists, coordinating access, arranging parking etc.)
  8. Maintains and provides RSO office regular lists of all AMA employees, all members by category, all household staff, and all registered vehicles that have been issued by AMA.
  9. Monitors vehicle sticker system, to include processing of requests, and tracking of renewal status as well as regular walk through of parking lot to ensure stickers are used when necessary.
  10. Coordinate with and following guidance of the Regional Security Office regarding security matters.
  11. Be responsible for maintaining the incident report file and will be the focal point in theft cases in AMA.
  12. Conduct random staff checks (Bags, Lockers etc.)
       
• Manage the facilities & transport service desk
  1. Review service requests, prioritise and allocate to staff members
  2. Ensure preventative maintenance checks are undertaken and all faults are logged on the facilities service desk
  3. Ensure the Phora Durbar compound is maintained well and equipment and fittings in working order at all times
  4. Responsible for Vehicle Asset management including timely maintenance, insurance and general care of all AMA Vehicles.
  5. Helping with the AMA events and activities as required.
  6. Manage customer service to all internal customers
      
• Supervision and line management of 4 General Support Assistants (GSA),      3 Drivers / GSA, and 2 Laundry staff
  1. Manage the performance cycle including up to date Job Descriptions, Personal Objectives and Goals setting and performance appraisals
  2. Promote AMA values and ensure staff are aware of all AMA polices
  3. Prepare weekly duty roster of General Services staffs
  4. Maintain central attendance and leave records for General Services Staff

• Other duties as required by the Manager.