Communication Officer

Professional Visa and Education Services

Communication Officer

Professional Visa and Education Services

Putalisadak
Key Skills: Communication Customer Relationship Management Customer Service

Communication Officer

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Branding, Customer relationship, Guest relation/ servicing
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Putalisadak
Offered Salary : Negotiable
Apply Before(Deadline) : Sep. 06, 2020 17:00 (3 years, 8 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Communication Customer Relationship Management Customer Service
Other Specification
  • Fluency in written and spoken English
  • Good Knowledge of Communication tools
  • Ability to organize, priorities and work under pressure
  • Excellent communication skills
  • Sense of responsibility and punctuality
  • Ability to multitask, set priorities and manage time effectively
  • Enthusiasm to lead and set an example to other team members
  • Work experience in the field of communication would be a plus point

PS: Salary is negotiable and there is will be no bar for deserving candidates. The candidates will be on probation period will be 6 months


Job Description

  • Receive a large amount of inbound calls, manage outbound calls and report to respective officers in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternative
  • Build sustainable relationships and engage customers as an when required
  • Keep records of all conversations in our CRM database in a comprehensive way
  • Meet personal/team qualitative and quantitative targets
  • Deal with all inquiries in a professional and courteous manner, on the telephone or via e-mail  
  • Have to use our CRM system to record every day to day activity

This job has expired.

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