Everest Travels & Tours

Ticketing Officer

Everest Travels & Tours

Ticketing Officer

International Flight Ticketing, Travel and Tours

Ticketing Officer

Views: 1255 | Apply Before: 1 week from now

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Gaushala, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : May. 09, 2024 23:55 (1 week from now)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 3 years
Other Specification
  • Qualification: BTTM or similar Depending upon GDS Skills / Experience
  • Minimum 3 years’ experience in International Air Ticketing with GDS friendly via Sabre, Amadeus, with IATA ticketing Knowledge and experience etc.
  • Strong sales skills and commercial awareness.
  • Ability to interact, communicate and negotiate effectively.
  • Knowledge of ticket office workflow patterns.
  • Strong interpersonal skills, flexibility and customer service orientation.
  • Knowledge of planning and scheduling techniques.
  • Fluency in Nepali and English.
  • Excellent command of English writing, listening, and speaking
  • Highly proactive in communication with the internal teams, Service provider and Trade partners.
  • A team player with a positive and can-do- attitude
  • Forward-thinking and finding solutions keeping in the best interest of clients
  • Committed and Flexible to adapt to changing environment of the company
  • Ready to work under pressure and long hours in the high seasons
  • Strong organizational skills and ability to multi-task, attention to detail is a must.

NOTE: Preference will be given to person possessing a valid driving license and mobility solution to work.


Job Description

  • Answer inquiries regarding information such as schedules, availability, procedures, and policies
  • Demonstrate and provide different options to clients
  • Make a creative idea that has helps to get the target
  • Arrange for reservation and book the ticket accordingly
  • Plan routes and compute ticket costs
  • Determine whether space is available on travel dates requested by the customer
  • Contact with customers to advise of changes with travel conveyance or to confirm the reservation
  • Provide the customer with assistance in preparing required travel documents and paperwork
  • Prepare customer invoices and accept payment
  • Follow up with the airline companies for refunds and capping tickets
  • Maintain PR with valuable clients
  • Maintain current working knowledge of all events, services, and procedures of ticketing issues

Added Benefits

  • Inclusive work environment 
  • Duty meal 
  • Performance Bonus 

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