Websurfer Nepal

Technical Operations Officer

Websurfer Nepal

Technical Operations Officer

Websurfer Nepal

Technical Operations Officer

Websurfer Nepal

Kathmandu

This job is expired 13 years, 2 months ago

Views: 1660

Technical Operations Officer

Basic Job Information

Job Category : IT & Telecommunication
Job Level : mid
No. of Vacancy/s : [ 2 ]
Job Location : Kathmandu
Offered Salary : None
Apply Before(Deadline) : Feb. 21, 2011 00:00 (13 years, 2 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Other Specification
  • Ability to work under pressure
  • Ability to communicate effectively
  • Must be ready to work under different shifts
  • Good communication skills
  • Customer focused

Job Description

 

  • Monitor alert messages and ensure that all internet connections are functioning smoothly
  • Coordinate with technical team for new installations & repair and maintenance and effective service delivery to the clients
  • Use different network and internet monitoring and reporting tools
  • Try to troubleshoot, coordinate with the clients to check for minor problem in devices
  • Follow up vigorously with all concerned teams and ensure that customer complaints are addressed on a timely basis

This job has expired.

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