MultiSys

System Engineer/ IT Support Officer

MultiSys

System Engineer/ IT Support Officer

MultiSys

System Engineer/ IT Support Off…

MultiSys

Kathmandu

This job is expired 8 years, 7 months ago

Views: 3770

System Engineer/ IT Support Officer

Basic Job Information

Job Category : IT & Telecommunication
Job Level : entry
No. of Vacancy/s : [ 3 ]
Job Location : Kathmandu
Offered Salary : None
Apply Before(Deadline) : Oct. 09, 2015 00:00 (8 years, 7 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Other Specification
  • Excellent verbal and written communication skills
  • Firm grasp of how web and network works
  • Good Listening skills
  • Professionalism
  • Customer Focus
  • Good client facing skill
  • Handles Pressure
  • Strong problem solving skills
  • Able to work in a team

Job Description

  • Provide prompt response and feedback to customer issues
  • Take ownership of customer issues and see problems through to resolution
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  • Ensure proper recording and closure of all issues
  • Prepare accurate and timely reports
  • Documenting troubleshooting and problem resolution steps
  • Product research and development
  • Provide training and documentation to customer

This job has expired.

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