Vintage Moto (Official Royal Enfield Dealer Bhaktapur)

Service Manager

Views: 412|Published on: Nov 24, 2025

General Mgmt. / Administration / Operations

Mid Level

Full Time

Vacancy: 1

Sallaghari, Bhaktapur|

Experience: More than 1 year|

Not Disclosed

Job Description

Roles and responsibilities of this job

As a Service Manager, you will be responsible for overseeing and managing the day-to-day operations of our services department. You will work closely with clients and our team of consultants to ensure the delivery of high-quality and timely services. This role requires someone with strong leadership and communication skills, as well as a deep understanding of the industry.

Responsibilities:

Develop and implement service strategies for the firm, ensuring excellent service delivery and client satisfaction
Oversee a team of service professionals, setting and monitoring performance goals, and providing ongoing coaching and support
Ensure compliance with industry regulations and standards
Monitor and analyze service metrics to identify areas for improvement and implement corrective actions
Collaborate with the sales team to identify new business opportunities and develop service proposals
Conduct regular client reviews to gather feedback and address any issues or concerns
Manage client contracts and ensure timely and accurate billing and invoicing
Develop and maintain strong relationships with clients to ensure their continued satisfaction and retention
Stay updated on industry trends and developments, and provide recommendations for service enhancements

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 1 year

Other Specification

Bachelor’s degree in Business Administration, Management, or a related field
1 year of experience in service delivery, operations, or client-facing roles, preferably in a professional services or consulting environment
Strong organizational and leadership abilities with some experience managing or coordinating a team
Excellent communication and interpersonal skills, with the ability to build and maintain client relationships
Basic understanding of service performance metrics and ability to identify areas for improvement
Proficient in Microsoft Office Suite; familiarity with CRM or service management tools is a plus
Strong problem-solving skills and attention to detail
Ability to work collaboratively across departments and handle multiple priorities in a fast-paced setting

Skills Required

Required skills for this job

Management

Communication

Leadership

Team Management

Interpersonal Skills

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: Dec 09, 2025

About the organization

Vintage Moto (Official Royal Enfield Dealer Bhaktapur)

Join the legacy of 124 years of motorcycling. Vintage Moto Cafe Pvt. Ltd. authorized dealer of Royal Enfield for Bhaktapur is seeking qualified candidates for following position: