About the job

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

The Role Responsibilities
Strategy

• Drive both Lending and Deposit business under Business Banking.
• Retain & grow share of existing customer base to sustain and increase the CPBB and overall SCBNL profitability by:
• Retaining profitable existing customers by offering right products and through superior personalized service.
• Developing & executing strategies to expand our client base.
• Cross-sell full range of product/services.
• Increase overall customer profitability by re-pricing appropriately and rationalizing costs.
• Efficiently & effectively assessing & managing credit risk.
• Monitor the conduct of accounts & recording appropriate course of action
• Identify potential process/service enhancements
• Introduce new products/sub-products, variant to products & services.
  

Business
Financial Management

• Drive & lead the BB business to achieve the budgeted Risk Assets, Revenue, Trading Profit and EP.
• Actively contribute to achieve the financial results of the BB and Bank as a whole by working closely with cross functional partners for achieving the ‘One Bank Strategy” for Nepal.
• Contribute towards effective management of the BB’s financial results/budget.
• Recommend /determine appropriate pricing and other business strategies for other products apart from BB appropriately.
  

Customer Management
Sales

• To retain & grow share of existing borrowing customer base to sustain & maximize SCBNL profitability by consistently meeting or exceeding client expectations through superior customer service.
  

Pro –actively Developing & Maintaining a Detailed Understanding Of Clients’ Business & Financial Needs By Developing & Executing Client Strategies As

• Identify, target & realize new business opportunities through provision of new CB/SCBNL products & services (Include a structured call & care program where appropriate)
• Increase overall customer profitability by managing price realization & cost to serve
• Develop referrals & liaise with different stakeholders to develop new customers by actively seeking referrals from existing customer & other Business Units
  

Service
To achieve budget by driving improvements in productivity through:

• Removal of service negatives
• Standardization
• Continued re-engineering of process flows
• Best Practice Migration
• Personally, live and promote the valued behaviour.
  

Monitoring Performance

• Closely monitor accounts and ensure SAM reports are put up as required.
• Track competitor activity at the Country level and effectively counter the same.
• Continuously provide feedback to the Head-CPBB of the acceptance of the products in the market and suggested changes that could provide impetus to the sales efforts.
• To ensure CDD/KYC/AML is duly completed on time.
  

Processes
Good Governance & Risk Management

• Ensure identification & assessment of all risk inherent in credit exposures and ensure quality judgments are made.
• Ensure adherence to SCBNL/Group credit policies as appropriate when recommending/supporting loan proposals.
• To proactively monitor the credit quality of portfolio.
• To act as contact point for the unit to work with CDD Operations and Country Risk & Control to ensure money - laundering prevention and compliance risk issues are addressed.
  

Risk Management

• Ensure identification & assessment of all risk inherent in credit exposures and ensure quality judgments are made.
• Ensure adherence to SCBNL/Group credit policies as appropriate when recommending/supporting loan proposals.
• To proactively monitor the credit quality of portfolio.
• To act as contact point for the unit to work with CDD Operations and Country Risk & Control to ensure money - laundering prevention and compliance risk issues are addressed
  

Governance

• Ensure identification & assessment of all risk inherent in credit exposures and ensure quality judgments are made.
• Ensure adherence to SCBNL/Group credit policies as appropriate when recommending/supporting loan proposals.
• To proactively monitor the credit quality of portfolio.
• To act as contact point for the unit to work with CDD Operations and Country Risk & Control to ensure money - laundering prevention and compliance risk issues are addressed.
  

Key stakeholders

• Branches
• CMO
• Client Management
• Credit
  

Our Ideal Candidate

• Bachelor’s degree or Above
  

Role Specific Technical Competencies

• Financial Analysis
• Customer Relationship Management

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