Opeartion Manager

Softech Foundation

Kathmandu

This job is expired 7 years, 2 months ago

Opeartion Manager

Basic Job Information

Job Category	:	General Mgmt. / Administration / Operations
Job Level	:	senior
No. of Vacancy/s	:	[ 1 ]
Job Location	:	Kathmandu
Offered Salary	:	None
Apply Before(Deadline)	:	Mar. 05, 2017 00:00 (7 years, 2 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required

Other Specification

To manage, develop and support a team of data entry staff and implement day-to-day operations.
Responsible for handling enquiries and complaints when referred on by staff
Responsible for ensuring that the team meets service levels and other key performance indicator targets.
To monitor and track entry performance. Responsible for producing and analyzing data entry operator and team performance reports.
To achieve or exceed monthly revenue targets
Responsible for providing feedback to data entry operators and guiding them on how they can increase revenue.
Conduct ongoing training and coaching to meet quality requirements.
An individual that has experience within a business – to - business data entry service operation in a high - activity environment
Strong, analytical, organization, communication and people skills required.
Team player.
Experience of technology-based products would be an advantage
Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
Ability to adapt quickly to new technologies, products and procedures
Ability to work and thrive in a multi-tasked and fast-paced environment.
Professional “get it done” attitude and work ethic
Fluent in English and Nepali Language

Job Description

Project Management

Oversee all management of projects from proposal acceptance through to installation.
Ensure that all projects are undertaken within budget and on time.Cost reports should be maintained.
Mintaining Operations within specific guidelines for data entry operation efficiency,profitability,product re work and waste amounts.
Weekly meeting with the team to discuss progress on all current projects and coordinate additional meetings as required with key stff to move projects forward.
Coordinate with administration to produce necessary project reporting,review appropriate invoice and general project financial management.
Ensure that completed projects meet the specification and predetermined quality standards.
Provide feedback to the team on project successes including a formal write up of the project once completed.

Operation Scheduling

by oversee overall management,planning and controls of daily work activities.
Progress projects as liaison with the technical team,operation team,administration and continually work towards excellence in process flow through observation of operational systems .
Provide monthly report to managemnt on all operational activities.

Technical Support and coordination to IT team.

Strategic Planning to improvement of opeartion systems,process and development of policies by short and long term organizational planning and strategy.

Administrative support.

This job has expired.

Recommended Jobs

Recent Articles