Travel Agency

Junior Ticketing Officer

Views: 67|Published on: Apr 06, 2026|

Hospitality

+2 more

Mid Level

Full Time

Vacancy: 2

Kathmandu|

Experience: More than 1 year|

Not Disclosed

Job Description

Roles and responsibilities of this job

We are seeking a motivated and detail-oriented Junior Ticketing Officer to support daily ticketing operations and deliver efficient travel services. The ideal candidate will assist in handling reservations, bookings, and ticket issuance while ensuring accuracy and compliance with airline fare rules. This role is well-suited for individuals who are eager to learn and grow within the travel industry, with a strong focus on customer service and teamwork.

Key Responsibilities:

1. Ticketing and Reservation:

Process ticket bookings, rebookings, and cancellations for domestic and international travel using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.
Provide fare quotes, confirm itineraries, and issue tickets accurately.
Assist in handling refunds and exchanges following airline and company policies.

2. Customer Support:

Respond to customer inquiries regarding flight schedules, fare details, baggage policies, and travel guidelines.
Resolve basic customer concerns or escalate issues to mid-level or senior staff as needed.

3. Operational Support:

Ensure booking records are accurate and up-to-date in the system.
Coordinate with airlines and internal teams for booking confirmations and special travel requests.

4. Compliance and Documentation:

Follow company policies, airline fare rules, and industry standards in all ticketing activities.
Maintain proper documentation for transactions, including invoices and receipts.

5. Learning and Development:

Stay updated on airline promotions, fare changes, and travel policies.
Participate in training sessions to enhance skills and knowledge about ticketing systems and procedures.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 1 year

Other Specification

Qualifications and Skills

Education: Diploma or Bachelor’s degree in Travel, Tourism, or a related field.
Experience: 1-3 years of experience in ticketing or a similar role (fresh graduates with relevant training may also apply).

Technical Skills:

Familiarity with GDS platforms (Amadeus, Sabre, or Galileo) is preferred.
Basic knowledge of ticketing processes and airline fare rules.

Soft Skills:

Excellent communication and customer service skills.
Attention to detail and ability to work under supervision.
Good organizational and time-management skills.

Additional Requirements:

Willingness to work in shifts or extended hours if necessary.
Enthusiasm to learn and grow within the ticketing domain.

Skills Required

Required skills for this job

Time Management

Communication Skill

Customer Service

Galileo

Amadeus

Sabre

Attention to Detail

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply and apply to this job via your jobseeker profile with easy apply process.

Note: You need to have merojob registered jobseeker profile to apply via your profile.

Apply Before: Apr 21, 2026

About the organization

Travel Agency

A Leading Travel Agency committed to delivering exceptional travel experiences tailored to the unique preferences of each client. Our mission is to simplify travel planning and provide personalized solutions that inspire unforgettable journeys.

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