Ace Travels.com

Travel Agents / Tour Operators

Ticketing Officer

Views: 46|Published on: May 22, 2026|

Hospitality

+2 more

Mid Level

Full Time

Vacancy: Few

Lainchaur, Kathmandu|

Experience: More than 2 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

We are looking for a detail-oriented and customer-focused Ticketing Officer to manage airline reservations, ticket issuance, rebooking, and outbound travel-related ticketing operations. The ideal candidate should have experience in handling international travel bookings and providing excellent customer service.

Key Responsibilities

Handle domestic and international airline ticket reservations and issuance.
Manage ticket rebooking, cancellations, refunds, and itinerary changes.
Coordinate with airlines and travel partners for outbound travel arrangements.
Provide accurate fare quotations and travel information to clients.
Ensure proper documentation and timely processing of travel bookings.
Assist customers with travel schedules, baggage policies, and visa-related travel information.
Maintain accurate booking records and customer data.
Resolve customer queries and ticketing-related issues professionally.
Ensure compliance with airline rules, travel policies, and company procedures.
Coordinate with sales and holiday teams for smooth travel operations.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 2 years

Other Specification

Bachelor's degree in any discipline.
Minimum 2 years of experience in ticketing and outbound travel operations.
Strong knowledge of international airline ticketing and reservation systems.
Experience with GDS systems such as Amadeus, Galileo, or Sabre is preferred.
Excellent communication and customer service skills.
Ability to work under pressure and handle multiple bookings efficiently.
Strong attention to detail and organizational skills.
Positive attitude and team-oriented mindset.

Salary & Benefits

Competitive salary based on experience
Career growth opportunities in travel industry
Friendly and professional working environment

Skills Required

Required skills for this job

Negotiation

Work Under Pressure

Client Handling

Travel Arrangement

Relationship-Building Skills

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: Jun 05, 2026

About the organization

Ace Travels.com

Travel Agents / Tour Operators

Lainchaur, Kathmandu, Nepal

AceTravels.com is dedicated to making travel simple. We specialize in a complete range of travel-related services and adventure activities, from five-star to budget class. In providing this full range of travel- and adventure-related activities, AceTravels.com continues to promote responsible tourism, sustainable development of the country and preservation of local cultures and traditions. As always, we continue to place a significant priority on the continual improvement of our services in order to maintain the highest level of customer satisfaction.

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