Rasbita International Travel & Tours

Travel Agents / Tour Operators

Ticketing Officer

Views: 1613|Published on: May 22, 2026|

Sales / Public Relations

+1 more

Mid Level

Full Time

Vacancy: 10

Battisputali, Kathmandu|

Experience: More than 1 year|

NRs. 25,000 - 55,000 Monthly

Job Summary

More than 1 year of experience in ticketing, with strong skills in MS Office Suite and GDS systems such as SABRE, GALILEO, and AMADEUS is required
Responsibilities include processing ticket bookings, assisting customers with travel options, collaborating with airlines to resolve issues, and analyzing ticket sales reports
Join a dynamic team at Rasbita International Travel & Tours, where you can enhance customer service and operational efficiency in a supportive work environment

Job Description

Roles and responsibilities of this job

At Rasbita International Travel & Tours, we pride ourselves on delivering exceptional travel experiences that connect people with the world. As a leading name in the travel and tourism industry, we are excited to offer a fantastic opportunity for a dedicated professional to join our dynamic team. We are seeking a mid-level candidate who is passionate about travel and possesses strong ticketing skills to enhance our customer service and operational efficiency.

Key Responsibilities:

Process ticket bookings and modifications efficiently, ensuring accuracy and compliance with company policies.
Assist customers in selecting travel options that best meet their needs, providing expert advice on routes, fares, and schedules.
Collaborate with airlines and vendors to resolve ticketing issues and discrepancies promptly.
Maintain up-to-date knowledge of industry trends, pricing structures, and ticketing systems.
Generate and analyze reports related to ticket sales and customer feedback to enhance service offerings.
Provide exceptional customer service, handling inquiries and complaints with professionalism and care.
Ensure timely issuance, reissuance, and cancellation of tickets as per customer requirements
Maintain strong coordination with airline partners for fare updates and availability
Support team operations to ensure smooth daily ticketing workflow and customer satisfaction

Job Specification

Required qualifications for this job

Required Education Level:Higher Secondary (+2/A Levels/IB)

Required Experience:More than 1 year

Other Specification

Proven experience in a ticketing role within the travel industry, with a strong understanding of ticketing systems.
Excellent communication and interpersonal skills, with a customer-centric approach.
Ability to work efficiently in a fast-paced environment, managing multiple tasks simultaneously.
Strong attention to detail and problem-solving abilities.
Proficiency in relevant software and tools, including GDS systems.
Strong ability to handle customer queries and provide accurate travel solutions under pressure
Willingness to learn and adapt to airline and travel system updates

Note: Salary and other benefits are based on the candidate's prior experience and skills.
Freshers are also encouraged to apply.

Skills Required

Required skills for this job

Communication

Counseling

Travel Coordination

MS Office Suite

GDS

SABRE

GALILEO

AMDEUS

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 25,000 - 55,000 Monthly

Applying Procedure

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Apply Before: Jun 18, 2026

About the organization

Rasbita International Travel & Tours

Travel Agents / Tour Operators

Battisputali Road, Kathmandu

Rasbita International Travel & Tours Pvt. Ltd. is a reputed travel agency with over 18 years in the industry. We specialise in ticketing and remittance service.