4 star Dleuxe and Heritage Boutique Hotel

Guest Relation Officer

4 star Dleuxe and Heritage Boutique Hotel

Guest Relation Officer

4 star Dleuxe and Heritage Boutique Hotel

Guest Relation Officer

4 star Dleuxe and Heritage Boutique Hotel

Kathmandu

This job is expired 11 years, 6 months ago

Views: 822

Guest Relation Officer

Basic Job Information

Job Category : Hospitality
Job Level : mid
No. of Vacancy/s : [ 1 ]
Job Location : Kathmandu
Offered Salary : None
Apply Before(Deadline) : Nov. 13, 2012 00:00 (11 years, 6 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Other Specification
  • Proficient in English (spoken and written)
  • Ability to deal with foreigners and hotel personnel with friendliness and patience
  • Having sound experience in the hospitality business
  • Willing to commit at least 2 years for the job
  • Knowledge on basic computer applications like MS-Word and MS-Excel

Job Description

  • Responsible for all the activities related to Sales of Guest Relation and front Desk
  • Coordinate and communicate with the Front Office Manager to boost up the sales and smooth operation system in front office.
  • Develop strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
  • Responds to all guest inquiries in a professional and timely manner.
  • Respond promptly to all guest needs, requests for service and assistance. Identifies and resolves problems in a timely manner and develops alternative solutions
  • Problems and comments immediately communicate in the relative departments and take action promptly for solution.

This job has expired.

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