It is recommended that general sales managers have at least two years in a dealership sales environment.  Additionally, sales managers need to be comfortable managing multiple departments and people. Managers are required to maintain the profitability of their department while controlling expenses and maintaining customer satisfaction. Management personnel require strong communication skills to deal with customers, employees and vendors

• Creating the annual sales forecasts by estimating total Equipment sales, gross and operating profits as well as expenses for the new-and-used sales departments
• Meeting with vehicle sales managers to plan and implement objectives for achieving sales and gross profits
• monitoring the performance of the department managers, holding weekly sales meetings and conducting sales training
  
• Coordinating the appropriate supply of new and used vehicles and ordering/acquiring vehicle inventory accordingly