Job Summary:

We are looking for skilled and experienced Restaurant Staff to join our team. The ideal candidate/s should have passion for authentic Japanese and Chinese cuisine, continental breakfast, hotel services, possess excellent customer service skills, and be able to work in a fast-paced environment.

The F&B Restaurant Staff are responsible for providing excellent customer service and maintaining high standards of food and beverage preparation and presentation. They are required to work in a fast-paced environment, manage multiple tasks, and work collaboratively with other team members to ensure the smooth operation of the restaurant.

Key Responsibilities:

• Greet customers upon arrival and escort them to their tables.
• Provide menus and take customer orders promptly and accurately.
• Suggests food and beverages to the guest and also try to upsell.
• Ensure food and beverage orders are prepared and presented according to established standards.
• Observes guests and ensure their satisfaction with the food and service and respond to any complaints or concerns.
• Perform regular cleaning and maintenance tasks to ensure the restaurant's cleanliness and hygiene.
• Manage and process payment transactions.
• Ensure compliance with food safety and hygiene regulations.
• Communicate with the kitchen to ensure timely delivery of orders.
• Uphold the restaurant's policies and procedures and promote a positive working environment.
• Obtain revenues, issuing receipts, accepting payments, returning the change.
• Filling in for absent staff as needed.
• Maintains proper dining experience for the guests
  
• Adheres to grooming and appearance standards consistently.
• Promptly respond to guest with any additional request.
• Prints closing report and drop the cash with the front office/ accounts department.
• Tally the Credit Card settlements for the day with the batch closing report.
  
• Close the shift on the POS terminal.

Requirements:

• Completed or ongoing Bachelor's degree in Hotel Management (Hospitality related studies)  or equivalent.
• Prior experience in a restaurant or food service environment is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Good organizational and time management skills.
• Flexibility to work evenings, weekends, and holidays as required.
• Willingness to learn and follow established standards and procedures.
• Knowledge of food safety and hygiene regulations.
• Ability to stand for extended periods and move around the restaurant as needed.

Benefits:

• 6 working days a week
• Lunch and Meal arrangement by company
• Bonus and tips
• Employee discounts on food and beverages
  
• 1 paid leave on every 20 working days
• 12 days Sick leave per year
• Overtime and Replacement leave arrangement