Pagevamp Nepal Pvt Ltd

Customer Support Specialist

Pagevamp Nepal Pvt Ltd

Jhamsikhel, Laliltpur
Key Skills: Familiarity With Google Docs And Google Drive Fluency In Written And Spoken English Excellent Communication Skills

Customer Support Specialist

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Customer relationship, Marketing communication, Online support
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Jhamsikhel, Laliltpur
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 11, 2019 23:55 (2 months, 1 week ago)

Job Specification

Education Level : Other
Experience Required : Not Required
Professional Skill Required : Familiarity With Google Docs And... Fluency In Written And Spoken En... Excellent Communication Skills

Job Description

Pagevamp Nepal Pvt. Ltd. is a tech company that caters to small businesses around the world. Our flagship software, Pagevamp, allows small business owners to create a professional website in just a few minutes. (More information can be found at www.pagevamp.com)

Job responsibilities of Customer Support Specialist include:

  • Promptly responding to all customer requests
  • Helping customers and partners navigate through Pagevamp’s platforms
  • Clearly communicating problems faced by customers to the technical team
  • Selecting and explaining the best solution to solve problems; following up to ensure resolution
  • Attracting potential customers by answering product and service questions
  • Announcing product upgrades and new product launches to customers and partners
  • Writing product guides to help customers and partners get a good understanding of Pagevamp

The ideal candidate will be:

  • Vibrant, fun, and energetic Professional, hardworking, and driven
  • Natural leader and motivator
  • Humble team player
  • Creative problem solver
  • Highly organized
  • Unafraid to share their opinion and offer constructive criticism when appropriate

Note:

We do not have minimum requirements for educational qualifications as long as the candidate is a suitable fit for the job.


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