Smartbazaar

Customer Service Representati...

Smartbazaar

Dillibazar, Kathmandu, Central Development Region, Nepal
Key Skills: Highly Confident & Strong Convincing Skills Strong Command Over Spoken English & Nepali. Excellent Communication And Presentation Skills

Customer Service Representative (For female only)

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Customer Relation, Customer Support, Telemarketing
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Dillibazar, Kathmandu, Central Development Region, Nepal
Offered Salary : NRs. 12,000.00 - 15,000.00 Monthly
Apply Before(Deadline) : Jul. 23, 2018 23:55 (7 months, 3 weeks ago)

Job Specification

Education Level : Intermediate
Experience Required : Not Required
Gender : Female
Professional Skill Required : Highly Confident & Strong Convin... Strong Command Over Spoken Engli... Excellent Communication And Pres...
Other Specification

  • Good Communication skills 
  • Pleasant personality 


Job Description

  • Identify prospective client and make phone calls to acquire membership
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Manage large amounts of incoming calls and calling customers as required
  • Generate sales leads
  • Resolve customer complaints via phone, email, mail or social media

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