Business Development Associate

The Business Development Associate will drive new client acquisition and support early-stage relationship management for Doko Recyclers’ core services: shredding services, e-waste management, and corporate recycling solutions. You will identify, pitch, and convert potential clients, ensuring a smooth onboarding experience to support repeat services, renewals, and long-term value creation.

Key Responsibilities:

• Identify and approach potential corporate, institutional, and commercial clients for:

                   o   Shredding services
                   o   E-waste collection and recycling
                   o   Corporate recycling and waste management solutions

• Generate leads via market research, networking, referrals, cold outreach, and field visits.
• Conduct client meetings, presentations, and service pitches tailored to client needs.
• Clearly communicate Doko Recyclers’ value proposition, regulatory compliance, and environmental impact.
• Convert leads into confirmed service contracts and onboard new clients.

Proposal Development & Deal Closure

• Conduct basic waste assessments or requirement analysis for prospective clients.
• Prepare customized proposals, quotations, and service scopes based on sector needs.
• Coordinate internally to finalize pricing, timelines, and operational feasibility.
• Actively follow up with prospects to move them through the pipeline and close deals.

Client Retention & Growth Support:

• Maintain post-conversion follow-ups during the initial service phase to ensure client satisfaction.
• Support repeat service bookings, service extensions, and basic contract renewals.
• Identify opportunities for cross-selling or upselling services (e.g., adding shredding or e-waste services to existing clients).
• Collect basic client feedback and share insights with internal teams to improve service delivery.

Market & Sector Focus

• Target key sectors:

                  o   Corporate offices and headquarters
                  o   Banks, IT companies, and financial institutions
                  o   Manufacturing units
                  o   Educational institutions
                  o   Hospitality and commercial facilities

• Track market trends, competitor offerings, and emerging opportunities in recycling and compliance-driven services.

Reporting & Internal Coordination:

• Maintain a structured pipeline of leads, conversions, and repeat clients.
• Prepare regular sales and retention reports.
• Coordinate with operations and accounts teams to ensure smooth service handover and continuity.