Assistant Manager, Human Resource
MetLife Nepal
MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing life insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. For more information, visit

About MetLife Nepal

MetLife has been operating in Nepal since 2001 as a branch of American Life Insurance Company, incorporated in the USA, subsidiary of MetLife, Inc. In Nepal, MetLife provides consumers and businesses with life insurance, accident & health insurance and employee benefits (group insurance). For more information, visit or call +977 1 5555166

Assistant Manager, Human Resource

Views: 2294 | This job was expired 10 months, 3 weeks ago

Department / LOB: Human Resources
Reports to: Manager, Human Resources

Preferred Job Requirement:

  • Ability to oversee any risk or problems and drive for appropriate solutions
  • Ability to function in a fast-paced and innovative environment
  • Working experience in Life insurance is advantage

Principal Responsibilities:

  • This role is both a strategic and hands-on role that provides Human Resources support to ensure appropriate service to the management and all employees for business achievement.
  • The role is critical to executing people initiatives, providing overall support to internal customers and driving HR functional excellence and process improvement.
  • Perform regular follow-ups for any regulatory change in Good Governance and /or country law pertaining to people and employment policies


  • Leave Management, keep track of the leave updates of employees, leave policies etc.
  • Attendance record management will be responsible to extract reports as and when required to share with HODs
  • Support team member for attendance check, leave check, OT request, and claims for payroll processing; keep track of employee leave records

Recruitment and Selection:

  • Handle overall recruitment process per Recruitment Standard Operating Process (SOP)
  • Responsible for on-boarding activities, Induction and Orientation Program for new joiners; co-operate with line manager and make sure that new employees understand the
  • Company policies and procedures (if required).

Talent Retention and Succession Planning:

  • Liaise with all HODs to ensure that all Job Descriptions are complete/updated and in line with Market practice
  • Reviewing, benchmarking and optimizing the company compensation policy in line with the market.

Learning and Development:

  • Analyze training needs of employees from the feedback of HODs and reporting managers and likewise propose training and development plan.
  • Be responsible / supporting in running regular HR training sessions/workshops to provide people managers with the latest information on employment law changes, HR policies,
  • Process and guidelines and how these will impact on their management responsibilities
  • To identify, assess, develop and retain Talents in Talent management process by coordinating with Talent Management project team.
  • Coordinate to conduct LOMA exam for all eligible employees as per company policy to enroll, keeping track of completion etc. payment of exam fees etc.
  • Initiate and assist to register and follow up e-learning courses completion of the employees

Employee Engagement/ Culture and Organization:

  • Organize D&I activities in alignment with D&I goals of the enterprise
  • Engagement in designated committee meetings, enabling effective negotiation and with trade union representatives when required with a line of legal advice.
  • Provide advisory to HODs on how to manage employees effectively
  • Be in charge/coordinate with HR Manager of communication with employees about grievance

Other tasks:

  • Make regular and ad-hoc reports related to HR management as requested
  • Fulfill other tasks as assigned by HR Head


  • Masters Degree in management preferable in human resources - Two Year Full-Time Course from recognized college or university.
  • 5 to 7 years’ experience in Human Resource Management. More than 7 years will be an added advantage

Knowledge/Skills/Competencies Required:

  • Good knowledge of country Labor Act, Tax related regulations and country best practices of HR policies and procedures.
  • Passion to be self-updated with country and global matters touching HR area
  • Good analyzing, negotiating, communicating and contracting skills.
  • Strong internal and external customer service focus
  • Self-motivated with energy and enthusiasm to motivate and engage others.
  • Honesty, integrity, carefulness, accuracy
  • Good observation and attention to details
  • The ability to manage multiple priorities simultaneously – result oriented
  • Passion for innovative HR solutions and process improvement
  • The incumbent must possess a high degree of proficiency in English both written and oral communication.
  • Knowledge of Nepali and ability to interpret and translate official and legal documents of Government of Nepal is essential.
  • Knowledge in Nepali typing will be given preference.
  • Able to interpret and type official documents in Nepali as and when required.

Soft Skills:

  • Reasonable knowledge of computer applications such as Microsoft Excel, Microsoft Word, PowerPoint and as required to deliver various job-related responsibilities.

Applying Procedure:

Interested candidates are requested to submit their CV with recent photograph to


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Ganapati Bhawan
Min Bhawan Main Road
New Baneshwor
Kathmandu, Nepal

+977 1 4106700

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