East West Concern

Trading - Export / Import / Merchandising

Administrator

Views: 167|Published on: Dec 02, 2025

General Mgmt. / Administration / Operations

Mid Level

Full Time

Vacancy: 2

Baluwatar|

Experience: More than 2 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

As a well-organized Administrator, you will be responsible to provide the necessary support to the field sales team. Your goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

You will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for handling daily administrative operations of the Sales Department
Follow office workflow procedures to ensure maximum efficiency.
Coordinate with the Sales Divisions Heads, Service Manager and Heads, Store Manager and Finance/Account Manager and Finance/Account Coordinators, regarding proper/timely processing, handing-over of goods and receivables
Review and control the Agreements brought forward by the sales team and make sure to follow them, and keep proper documentation of them
Ensure the adequacy of sales-related equipment or material
Respond to complaints from customers and give after-sales support when requested
Store and sort financial and non-financial data in electronic form and present reports
Handle the processing of all orders with accuracy and timeliness
Inform clients of unforeseen delays or problems
Monitor the team’s progress, identify shortcomings and propose improvements
Ensure adherence to laws and policies
Utilize company resources to develop a filing system that keeps all active sales files regularly, properly & systematically
Ensure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to date
Help on creating sales presentations when needed
Perform all the tender-related transactions
Check and record the inventory on timely basis and submit the inventory record to the concerned person
Support other teams with various administrative tasks.
Conduct other admin-related works as assigned
Maintain files and records with effective filing systems.
Coordinating with the team and managing all necessary documents while bidding and submitting in a timely within the deadline of respective tender.
Monitor the team’s progress, identify shortcomings and propose improvements.
Inform other departments and clients of unforeseen delays or problems.
Ensure proper “handing-over” of projects taken up by the company, to have good customer relations and avoid losses for the company.
Resolve administrative problems by analyzing, identifying and communicating.
Overseeing promotional expenses, preparing needed documentation.
Assist in the preparation and organizing of promotional material or events in a timely manner.
Coordinate and convey customer complaints to the right place for quick solutions and to retain good customer relations.
Other works when and as assigned by office.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 2 years

Other Specification

Bachelor's Degree in any Business Discipline.
Minimum 2 years of experience in the relevant field.
Should be outspoken, flexible on time, cooperative, and trustworthy
Possessing good communication and interpersonal skills
Excellent time management skills and ability to multitask and prioritize work
Must be familiar with MS-Word /Excel
Analytical and problem-solving skills.
Work Management skills and proper segregation of workload
A team player with high level of dedication, understanding/ability to maintain practices of top-level confidentiality.

Skills Required

Required skills for this job

Work Under Pressure

Team Management

Organizational

Workstation Management

MS Office Suite

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: Dec 17, 2025

About the organization

East West Concern

Trading - Export / Import / Merchandising

Baluwatar, Nepal

East West Concern is one of the leading suppliers of Healthcare Equipments and Consumables in Nepal.

With a legacy of excellence spanning more than 4 decades, we've been at the forefront of the healthcare industry of Nepal, dedicated to promoting and delivering cutting-edge medical equipment, technologies, services, and solutions that empower healthcare professionals and institutions across Nepal.

East West is proud to represent leading international brands to deliver the highest standards of quality and excellence. The brands we represent are Siemens Healthineers, Drager, Agfa, Karlstorz, Hillrom, Leica and more.

East West is also engaged in numerous other fields like infrastructure development, industrial sectors, with the key field of the company being the healthcare sector.

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