Supervisor
Tranquility Spa
Tranquility Spa, the largest network of spas in Nepal. We are the first Day Spa Center to be established in Nepal and recognized by Nepal Tourism Board.

Our chain of spas are managed by experienced and professional experts educated in renowned institutes in Thailand, Switzerland, UAE, and India with a proven history in providing excellent services at Crown Plaza, Marriott (Malaysia),Palm Garden (Malaysia)  Radisson, Shangri~La.

We are well equipped with state of the art technology and provide a peaceful environment to soothe away your stress, pain, anxiety and rejuvenate mind and body. Our centers are centrally located and a perfect place for you to beautify yourself with our beauty treatments. 

Recently we have opened the largest wellness center of the country at Crowne plaza Hotel - Soaltee


Supervisor

Views: 381 | This job was expired 1 week ago

Basic Job Information

Job Category : Hospitality
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Crowne Plaza, Hotel Soaltee
Offered Salary : Negotiable
Apply Before(Deadline) : Apr. 18, 2019 23:55 (1 week ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 2 years
Other Specification
  • Bachelor’s degree in Business Administration or Degree/Diploma in hotel/hospitality management
  • Minimum of 2 years’ experience in SPA in a well-established SPA brand
  • Must have worked in F&B department and Housekeeping department atleast for 1 year

Job Description

  • Assist with the day to day operation of the spa
  • Assist the management team by providing them with the leadership necessary to attain their business goals and objectives
  • Interact with guests as needed to ensure optimum guest service and satisfaction. Analyze and translate guest interaction into service and facility improvements
  • Respond to employees and guests needs with genuine concern and a sense of urgency
  • Assist with the development of business strategies and project plans to ensure that the design and implementation of new concepts, methods, and policies and procedures relating to spa are aligned with company and department goals
  • Communicate thoroughly, clearly, and concisely across departments and through levels within the company
  • Ensure all spa, health club and wellness equipment is maintained in good working order at all times
  • Ensure that the spa follows safety and maintain confidentiality for all guests and colleagues at all times
  • Able to promote and sell spa programs to groups, conference guests, walk-in etc
  • Able to implement and monitor up-selling strategies to maximize spa and health club operational revenue
  • Responsible for checking and overseeing all guest settlements like cash, cc, room settlements etc
  • Responsible for department training plan and conduct hands-on training for the new recruitment
  • Attend meetings as required
  • Perform any other duties that management may reasonably require

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