About the job

Role Description

This is a full-time on-site role for a Senior Business Development Officer. The Senior Business Development Officer will be responsible for engaging in new business development, utilizing analytical skills to identify market opportunities, managing finance-related activities, and ensuring effective communication with clients. The Senior Officer will also be responsible for providing exceptional customer service and fostering strong relationships with clients and partners.

Key Responsibilities

• Develop and execute strategic business plans to expand market presence and achieve growth.
• Conduct market analysis to identify new opportunities and anticipate industry trends.
• Prepare business plans to support strategic initiatives.
• Build strong relationships with key clients, partners, and stakeholders.
• Identify client needs and provide tailored payment solutions.
• Conduct regular follow-ups and manage client feedback to ensure satisfaction and retention.
• Drive sales growth and increase market share in the digital payments sector.
• Identify and pursue new business opportunities through various channels.
• Collaborate with marketing to develop effective sales materials and strategies.
• Mentor and guide junior team members, fostering a collaborative, high-performance culture.
• Work with cross-functional teams to ensure alignment and support for business development activities.
• Facilitate knowledge sharing and best practices within the team.
• Monitor and analyze business performance metrics, providing regular reports to senior management.
• Track industry developments and competitor activities to inform strategic decisions.
• Use data-driven insights to refine strategies and improve operational efficiency.

Qualifications

• MBA or equivalent education qualification
• 5+ years of experience in business development, sales, or a related role, preferably within the airline industry, digital payments, or financial services industry.
• Proven track record of achieving sales targets and driving business growth.
• Excellent communication, negotiation, and presentation skills.
• New Business Development and Analytical Skills
• Strong customer service orientation
• Ability to build and maintain relationships
• Knowledge of digital payment systems is a plus
• Strong analytical and strategic thinking abilities.
• Proficient in MS Office and CRM software.
• Ability to work independently and as part of a team in a fast-paced environment.

Key Competencies:

• Strategic Vision: Ability to develop and implement long-term business strategies aligned with eSewa’s goals.
• Client Focus: Strong customer orientation and relationship-building skills.
• Results Orientation: Proven ability to achieve and exceed business objectives.
• Leadership: Ability to lead and inspire a team towards achieving common goals.
• Adaptability: Flexibility to adapt to changing market conditions and business needs.