This is a full-time on-site role as a Sales Assistant located in Kathmandu. The Sales Assistant will be responsible for day-to-day sales tasks, including customer service, communication, and organization.

Responsibilities:

• Assisting Sales heads, Coordinators, and managers when required.
• Handle daily administrative operations of the Sales Department such as Ticketing and hotel booking; prepare outgoing letters to the hospitals, designing advertisements, etc. 
• Corresponding with Principal Company for the approval of the equipment price/ calculating the total cost of the equipment. 
• Follow office workflow procedures to ensure maximum efficiency 
• Coordinate with the Sales Divisions Heads, Service Manager and Heads, Store Manager and Finance/Account Manager and Finance/Account Coordinators, regarding proper/timely processing, handing-over of goods and receivables.
• Ensure the adequacy of sales-related equipment or material 
• Respond to complaints from customers and give after-sales support when requested 
• Store and sort financial and non-financial data in electronic form and present reports 
• Handle the processing of all orders with accuracy and timeliness  
• Inform clients of unforeseen delays or problems 
• Ensure adherence to laws and policies 
• Utilize company resources to develop a filing system that keeps all active sales files regularly, properly & systematically 
• Ensure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to date 
• Help on creating sales presentations when needed 
• Check and record the inventory on timely basis and submit the inventory record to the concerned person 
• Support other teams with various administrative tasks 
• Maintain files and records with effective filing systems 
• Coordinating with the team and managing all necessary documents while bidding and submitting it timely within the deadline of respective tender 
• Monitor the team’s progress, identify shortcomings and propose improvements 
• Inform other departments and clients of unforeseen delays or problems 
• Ensure proper “handing-over” of projects taken up by the company, to have good customer relations and avoid losses for the company 
• Resolve administrative problems by analyzing, identifying and communicating 
• Overseeing promotional expenses, preparing needed documentation 
• Assist in the preparation and organizing of promotional material or events in a timely manner 
• Coordinate and convey customer complaints to the right place for quick solutions and to retain good customer relations 
• Other works when and as assigned by office