As a well-organized Sr. Sales Coordinator, you will be responsible to provide the necessary support to the field sales team. Your goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

You will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.

Essential Duties and Responsibilities:

• Responsible for handling daily administrative operations of the Sales Department
• Follow office workflow procedures to ensure maximum efficiency
• Coordinate with the Sales Divisions Heads, Service Manager and Heads, Store Manager and Finance/Account Manager and Finance/Account Coordinators, regarding proper/timely processing, handing-over of goods and receivables
• Review and control the Agreements brought forward by the sales team and make sure to follow them, and keep proper documentation of them
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Monitor the team’s progress, identify shortcomings and propose improvements
• Ensure adherence to laws and policies
• Utilize company resources to develop a filing system that keeps all active sales files regularly, properly & systematically
• Ensure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to date
• Help on creating sales presentations when needed
• Perform all the tender related transactions
• Check and record the inventory on timely basis and submit the inventory record to the concerned person
• Support other teams with various administrative tasks.
• Conduct other admin related works as assigned
• Maintain files and records with effective filing systems.
• Coordinating with the team and managing all necessary documents while bidding and submitting it timely within the deadline of respective tender.
• Monitor the team’s progress, identify shortcomings and propose improvements.
• Inform other departments and clients of unforeseen delays or problems.
• Ensure proper “hand-over” of projects taken up by the company, to have good customer relations and avoid losses for the company.
• Resolve administrative problems by analysing, identifying and communicating.
• Overseeing promotional expenses, preparing needed documentation.
• Assist in the preparation and organizing of promotional material or events in a timely manner
• Coordinate and convey customer complaints to the right place for quick solutions and to retain good customer relations.
• Other works when and as assigned by office