SriLankan Airlines / Mihin Lanka

Reservation & Ticketing Officer

SriLankan Airlines / Mihin Lanka

Reservation & Ticketing Officer

Launched in 1979, Sri Lanka’s National Carrier is an award winning airline with a solid reputation for service, comfort, safety, reliability, and punctuality.

Reservation & Ticketing Officer

Views: 2237 | This job is expired 1 year, 1 month ago

Basic Job Information

Job Category : Hospitality > Hospitality/ Travel/ Ticketing/ Tour
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Mar. 27, 2023 23:55 (1 year, 1 month ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 2 years
Other Specification
  • Minimum 2 years of Experience in Airline Ticketing & Reservation 
  • Experience is desirable at any reputed travel agencies using GDS 
  • Should be well versed with AMADEUS GDS and should be able to work independently.
  • Should be fluent in both written and spoken English and Nepali
  • Should be willing to learn, grow and work as a team

Job Description

  • Answer inquiries regarding information such as schedules, availability, procedures, and policies
  • Demonstrate and provide different options to clients
  • Make a creative idea that has helps to get the target
  • Arrange for reservation and book the ticket accordingly
  • Plan routes and compute ticket costs
  • Determine whether space is available on travel dates requested by the customer
  • Contact with customers to advise of changes with travel conveyance or to confirm the reservation
  • Provide the customer with assistance in preparing required travel documents and paperwork
  • Prepare customer invoices and accept payment
  • Follow up with the airline companies for refunds and capping tickets
  • Maintain PR with valuable clients
  • Maintain current working knowledge of all events, services, and procedures of ticketing issues

This job has expired.

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