People and Culture Manager

Reports to: Managing Director

Role Purpose

The People and Culture Manager will lead Maatri Nepal’s human resource and organizational culture functions, ensuring that policies, systems, and practices foster a positive, inclusive, and high-performing workplace. This role is responsible for talent acquisition, onboarding, performance management, employee engagement, compliance, and culture-building initiatives. The manager will play a key role in aligning people strategies with organizational goals while nurturing employee well-being, motivation, and professional growth.

KEY RESPONSIBILITIES

1. Strategic HR Planning & Organizational Development

• Develop and implement people strategies aligned with the company’s mission and growth plans.
• Review and enhance HR policies, systems, and procedures to ensure fairness, transparency, and compliance.
• Support organizational structuring, workforce planning, and succession planning.

2. Talent Acquisition & Onboarding

• Lead full-cycle recruitment, including role design, posting, screening, interviewing, and selection.
• Ensure a positive candidate experience and smooth onboarding for new hires.
• Collaborate with department heads to forecast hiring needs and define job requirements.

3. Performance Management & Growth

• Design and manage a structured and transparent performance appraisal system linked to goals and values.
• Support managers in setting KPIs and providing constructive feedback.
• Identify staff training needs and coordinate learning and development programs.

4. Culture & Employee Engagement

• Foster a positive, inclusive, and growth-oriented work culture.
• Plan and implement engagement activities, recognition programs, and team-building events.
• Promote diversity, equity, and inclusion in all people-related practices.

5. Compensation & Benefits

• Coordinate payroll, leave management, and benefits administration accurately and confidentially.
• Review and recommend compensation structures and incentives to ensure internal equity and market competitiveness.

6. HR Operations & Compliance

• Ensure compliance with Nepal’s Labor Act, tax laws, and internal policies.
• Effectively manage and operate HRIS, including data entry, reporting, analytics, and system updates.
• Address employee relations, grievances, and disciplinary issues with professionalism and confidentiality.

7. Health, Safety & Well-being

• Promote employee wellness, mental health awareness, and workplace safety.
• Ensure a safe, respectful, and inclusive working environment.

8. Leadership & Capacity Building

• Mentor and support HR team members to strengthen HR capacity.
• Advise senior leadership on organizational culture, employee issues, and change management.