• Responding to customer inquiries via telephone, email and social media and assist them in booking their holiday package
• Make outbound calls to customer to follow up on queries
• Identifying the need of the customer, building an instant rapport, offering advice to support their requirement
• Liaising with suppliers to gather required information and holiday package
• To up-sell and cross-sell additional travel product and services to maximize the opportunities
• To demonstrate total commitment to customer service and to ensure all the customers returns home having had a holiday which exceed their expectations
• To create and sell available fix departure or individually designed tailor-made tours for the customers
• To convert every genuine single query to sale to maximize the revenue and profit
• To ensure the product sold and supporting information provided to the customer is to the highest standard

Applying Procedure: 

Interested candidates are requested to mail their updated CV at [email protected]

OR,