Khalti Digital Wallet

Merchant Support Officer (Business Development)

Khalti Digital Wallet

Merchant Support Officer (Business Development)

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more. 

We offer payment solution to over hundreds of merchants across Nepal and provide seamless payments using ebanking, smart banking, cards, and wallet. Being not just limited to mobile app users, Khalti has more than 8000 POS and Agent Network providing Khalti services to end users.

Khalti is home to some of the brightest minds in the country, which includes a team of highly skilled developers and interactive marketers. Our solution-oriented approach makes us reliable for any and all kind of service you might require from Khalti with the best user experience possible.

Our goal is to simplify lives of people by bringing financial inclusivity to every individual in Nepal and take the payment industry from offline to online through best practices.

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more. 

We offer payment solution to over hundreds of merchants across Nepal and …

Merchant Support Officer (Business Development)

Views: 952 | This job is expired 5 months ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Bakhundole, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 17, 2023 23:55 (5 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year
Other Specification
  • Driving License with own vehicle
  • Ready to make client visits as per requirement
  • Ability to handle pressure
  • Team Lead traits

Education Level

  • Undergraduate in any IT-related field (BIM, BIT, BCIS, Bsc. Csit, BCA etc) or running.

Experience Required

  • At least 1 year of work experience in the related field
  • Skills Required
  • Outspoken personality with good communication skills
  • Willing to provide off-hours support if required.
  • IT background is preferable

Job Description

  • Responsible for Primary Support to new payment gateway integration merchants for integration in onboarding
  • Post onboarding Tech/Non-tech support existing Khalti Payment Gateway merchants and Bazaar merchants
  • Support in onboarding new bazaar merchants
  • Work Collaboratively for compiling issues reports reported by the Customer support and Bank support departments
  • Handle Government merchants to onboard in Khalti
  • Visit Govt merchants to clear impediments in the Khalti onboarding process. 


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