Your Mission

As the Logistics coordinator, you will help drive Samayama’s operations by coordinating the logistical needs of dispatch and sorting packages to and from the central hub. A crucial aspect of the role is not just in ensuring the packages and COD are delivered and accounted for properly, but also to give timely updates to the various parties involved.

As we are a rapidly growing company you will gain exposure to all areas of the business, understanding the key success drivers and gaining invaluable experience for your future career. Success in this role will lead to opportunities for growth across the entire operations team with significant scope for future development.

With this opportunity you will

• Manage daily order processing which includes sorting packages at EOD (End of Day) accurately to have them ready for the dispatch team the following morning;
• Manage rescheduled and returned packages that come in at EOD with riders into their respective digital and physical sorting sections;
• Manage multiple sorting centres and ensure efficient process flows are maintained and improved upon;
• Consolidate, compile and sort information that comes from various sources in an organised and accurate manner and disburse that information where and when required;
• Manage all logistical coordination with merchant partners, dispatch team and riders as required to ensure safe and on-time delivery of orders;
• Plan package pick up and deliveries together with logistics team to ensure effective and efficient routing of delivery riders;
• Fulfill customer service roles with merchant partners and their customers as and when required;
• Identify merchant partners needs and help them solve problems when necessary;

We expect you to have

• Excellent communication skills to effectively derive the best from the logistics team and clear and precise communication with delivery partners.
• A meticulous mind to keep track of small details as there are always several moving parts in a logistical operation. 
• Ability to constantly evolve and adapt to a fast moving and high growth industry 
• Negotiation skills are a plus.
• Two-wheeler/four-wheeler vehicle with a licence is a must. 
• Work timings will be between 12pm-8pm.

• Highly organised individual. You can think on your feet, act fast, and be confident in the logic behind your approach.
• Humble. You are always looking to help your team, better yourself, and work toward a collective vision
• Inquisitive. Always seeking to understand, learn more, and ask why.
• Organised. You’re a natural at juggling multiple competing priorities.
• Resilient. “I get knocked down and I get up again” is your anthem.
• Personable. With both internal and external stakeholders, you can hold your own with confidence.
• Ownership. You own the work you do and are accountable not only to your team but yourself. 

What's on offer

• Competitive salary plus commission
• Family friendly policy
• Paid Paternity, Maternity, Marriage, Sick and Casual Leave
• Flexible work timing
• Office pantry (drinks and snacks)
• Workshops and Events
• Excellent career opportunities
• Recreational activities
• Floating Holiday
• Open office culture