BBC Media Action
NGO / INGO / Development Projects

BBC Media Action is the BBC’s international development charity. Working with media and communication to help reduce poverty and support people in claiming their rights, our aim is to inform, connect and empower people around the world. BBC Media Action reaches some 200 million people through local broadcast partners, BBC channels (especially the BBC World Service), online, mobile and print platforms and through interpersonal communication. We are currently delivering projects in 24 countries, including in Nepal. BBC Media Action has been working on communication for development projects in Nepal since 2007, giving us a well-developed understanding of Nepali audiences and significant experience of producing and evaluating media content on a range of issues to diverse target audiences.

“The role may involve working with groups of vulnerable children and adults. For the successful candidate, mandatory training will be provided on BBC Media Action’s safeguarding policy and staff code of conduct. A police background check may form part of the recruitment process. BBC Media Action operates a zero-tolerance policy concerning all forms of abuse and exploitation of vulnerable people.”

IT Solutions Architect

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Division: BBC Media Action
Reports to (title): Senior IT Solutions Architect
Location base: Flexible

Job purpose

The Solutions Architect will work with the Senior Solutions Architect and IT Projects team to help deliver the organisations technology strategy. The post holder will have the opportunity and responsibility to shape the organisation’s strategic technology projects, being engaged from idea conception through to delivery. You’ll have the experience, passion and determination to ensure a successful technical solution is implemented every time. They will be expected to advise in the use of appropriate technology, budgeting, procurement, and provide technical governance for UK & International offices when implementing new IT solutions to ensure users get the most out of our IT services.

Additional job-specific responsibilities and accountabilities

Collaborate to define and communicate IT architectures & approaches for each project.
Ensure full integration with other BBC Media Action services, such as finance and media archiving products.
Contribute to departmental technology strategy.
Increase the technical depth of the both the UK & International IT teams and act as a technical advisor.
Promote skills and knowledge share, investing new ideas and skills into the core technology team.
Update, create and develop project implementation plans and take responsibility for delivery of these plans.
To advise on equipment and software purchasing in accordance with procurement procedures of the BBC Media Action and donors/partners.
Technical lead with systems integrators and others who provide installation services.
Provide specialist expertise for 3rd line escalations.
Travel to BBC Media Action country offices to provide in-person support to builds and install when required.

Additional knowledge, skills, training and experience

Essential:

A fair standard of communication and presentation skills in English, both Oral and Written.
Has a thorough understanding of virtualization – Hyper-V, cloud computing, IP Networking, storage, Microsoft Office 365, Azure and Microsoft Configuration Manager and Intune.
Understanding of Windows Server technologies including Active Directory, User account management, NAS / SAN Drives, troubleshooting, Antivirus, and Encryption.
Experience of programme management and migration planning for deploying medium-sized software projects.
Ability to work on own initiative and organising time effectively within a range of often conflicting deadlines. Capacity to juggle competing priorities and a busy programme of work while working to an agreed plan.
The interpersonal skills to establish confident and effective working relationships with BBC staff at a variety of levels, and with external organisations.

Desirable:

Experience of requirements analysis, development and understanding of business processes.
Sound knowledge of developments in the IT industry and how these can be applied to the BBC Media Action work.
Genuine interest and enthusiasm for BBC Media Action aims and objectives.