Southwestern School Of Management And Technology a premier institution offering BBA, BHM, and MBA programs, boasts state-of-the-art infrastructure and a dynamic strategic plan to shape future

IT Assistant

Views: 171 | Apply Before: 2 weeks, 1 day from now

Basic Job Information

Job Category	:	IT & Telecommunication
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Basundhara
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Jul. 10, 2025 23:55 (2 weeks, 1 day from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 2 years
Professional Skill Required	:	MS Office Suite Google Workspace Communication Teamwork Problem-Solving Skills

Other Specification

Diploma or Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum of 2 years of IT support experience, preferably within an educational institution
Certifications such as CCNA, Microsoft Fundamentals, or similar are an added advantage
Basic understanding of networking, system administration, and hardware troubleshooting
Familiarity with MS 365, Google Workspace, and Learning Management Systems (LMS)
Strong problem-solving and communication skills

Job Description

We are seeking a proactive and technically skilled IT Assistant to support the smooth operation of the college’s IT infrastructure. The role involves providing first-level technical support, maintaining hardware and software systems, and assisting faculty, staff, and students with day-to-day IT needs.

Key Responsibilities:

Provide first-level IT support to faculty, staff, and students (in-person, by phone, or remotely)
Diagnose and resolve hardware, software, and network issues (e.g., PCs, printers, projectors, Smart Boards, Wi-Fi)
Install, configure, and update operating systems and software applications
Manage and monitor the Biometric Attendance System for staff and faculty
Assist in the maintenance of computer labs, servers, and network equipment
Support the deployment and setup of new IT equipment and software
Assist in managing video conferencing tools (Google Meet, Zoom, Microsoft Teams, etc.)
Collaborate with the IT team to maintain system security and efficiency