Raintree Tours and Travel

Travel Agents / Tour Operators

Inbound Tour Officer

Views: 923|Published on: Nov 24, 2025

Hospitality

+1 more

Mid Level

Full Time

Vacancy: 5

Jyatha Marg , Kantipath|

Experience: More than 2 years|

NRs. 30,000 - 50,000 Monthly

Job Description

Roles and responsibilities of this job

Raintree is a leading destination management and travel company specializing in creating unforgettable travel experiences. We pride ourselves on our attention to detail, personalized service, and deep local knowledge.

We are currently seeking a dynamic and customer-focused Inbound Tour Officer to join our team and help us deliver world-class travel experiences to our international guests.

Key Responsibilities

Preparing travel itineraries, obtain special rates from various hotels and transport , package costing, rate sheets and proposals. Also, designing and creating new tour packages as per the customer’s needs and then sending to agent overseas.
Preparing tourist or visitor information, and creating promotional
Involvement with suppliers and business partners to determine logistics for inbound tour groups.
Obtaining visas for foreign customers by coordinating with overseas business partners and assisting with tour operations on a day-to-day basis.
Handling operations-related inquiries and lend a hand to the sales team as needed as well as deciding how many vacations to sell each season and which resorts/hotels to use
Visiting resorts/hotels to determine the quality and suitability of accommodations
Coordinating with transport companies, airlines, hoteliers, tour guides, and resort representatives, also deciding on service levels, contracts, pricing and confirming the names of customers with airlines and hotels
Promoting trips and holidays to customers through travel agents, websites, and brochures.
Invoicing, combining travel, accommodation, and services such as sightseeing arrangements to create holiday packages.
Providing quotes of travel related services to individual and agents abroad as well as follow up with them.
Responding to customer inquiries by phone, email, and social media, as well as assisting them in booking their vacation package.
To follow up on customer inquiries, make calls to them.
Identifying the customer's need, establishing an immediate rapport, and providing advice to meet their needs.
Correspondence, negotiation and liaison with suppliers to obtain necessary information required for a travel holiday package.
To maximize the opportunities, up-sell and cross-sell additional travel products and services.
Handle bookings for hotels, transportation and sites of excursion, also become responsible for tour operation.
Collect information from tours leader after leading tours to find out good feedback for the service improvement
Make research to find out more attractive tourism destination or sitesto
To be able to handle passport and immigration issues
To be able to assist visa processing
To demonstrate a total commitment to customer service and to ensure that every customer has a holiday that exceeds their expectations.
To create and sell fixed-departure or individually-designed tailor made tours for customers.
To maximize revenue and profit, every genuine single query must be converted to a sale.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 2 years

Other Specification

Job Specification:

Education Level: Undergraduate (Bachelor)
Experience: More than 2 years

Professional Skill Required:

Management, Communication, Work Under Pressure, Interpersonal Skills, MS Word

Educational Description:

Should have completed Bachelor / Master Level.
Preference will be given for the personnel in relevant field and having proficiency in various languages.

Other Specific Requirements:

Immense knowledge of the related ACTs
Excellent communication and interpersonal skill
Exceptionally customer oriented and great team player.
Proven ability to develop and implement special promotions to increase business from specific market segments.
Must be willing to work even under stress and out of usual working time.
Excellent in computer application MS word, MS excel, power point etc.

Additional Benefits:

Provident Fund
Incentives
Dashain Bonus

NOTE:

Salary will be no bar for deserving potentials.
Preference will be given to candidates with prior experience in the tours and travel industry.
Two-wheeler license holders are preferred.

Skills Required

Required skills for this job

Communication

Team Management

Interpersonal Skills

MS Word

Attention to Detail

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 30,000 - 50,000 Monthly

Applying Procedure

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