Hotel Le Himalaya which was named before as hotel Gangjong now is a brand new face in the hotel market providing the best facilities.

Hotel Le Himalaya is a perfect relax station in between the bustling tourist attraction at Lazimpat, Kathmandu. It is the most convenient address and has easy access to the popular vicinities at Kathmandu. The hotel built lavishly in Himalayan style has an eye-catching traditional decoration and fine craftsmanship. The aims are to never compromise on quality service. The humble and friendly staffs are always dedicated to provide you the best service they could. Also, can take any other services making a call to the front desk any time.

We are searching for enthusiastic experienced and qualified team member to build the organization more strong.

Hotel Le Himalaya which was named before as hotel Gangjong now is a brand new face in the hotel market providing the best facilities.

Hotel Le Himalaya is a perfect relax station in between the bustling tourist attraction at Lazimpat, Kathmandu. It is the most convenient address and has easy access to the popular vicinities at Kathmandu. The hotel built lavishly in Himalayan style …

Hotel Operation Manager

Views: 1107 | This job is expired 1 year, 8 months ago

Basic Job Information

Job Category	:	Hospitality
Job Level	:	Senior Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu, Nepal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Aug. 21, 2022 23:55 (1 year, 8 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 5 years
Professional Skill Required	:	Management Administration Public Relations Interpersonal Skills

Other Specification

Should have 5 years experience in the field of sales/Operation/ F and B
Should have an excellent level of commercial awareness, who can build and maintain relationships with internal and external guests
Assist in the preparation of the annual budgeting and monthly forecasting processes

Job Description

Fully responsible for all aspects of all departments
Support and work with all Head of Departments in all aspects of running this hotel
Ensure the premises are in operative condition as per category of the unit to receive & serve the guests
Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, guests feedback and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to GM/Directors
Ensure SOP implementation in all departments and check the same during routine operational checks. GM/Directors guidance to be taken wherever required
Monitor the purchase / indent / requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc)
Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef
Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to Head of Purchase
Inspecting all departments for SOP implementation
Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture
Monitor the co-ordination between all departments for smooth & efficient operations
Assessing and reviewing customer satisfaction and service recovery process
Meet all department heads to review & train the staff to upkeep the human capital
Identifying staff learning needs and assisting with development
Providing timely and constructive feedback to all direct reports as and when required either formally or informally
Conduct weekly / Daily meeting with marketing people for enquiry & follow up & conversion to grow up the business
Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization
Be on available on call 24 hours a day to resolve any urgent problems on emergencies
Responsible for the overall management of the operation of the hotel
Any other duties assigned