Guest Relation Associate
Park Village Hotel
Park Village is located at the northern edge of the Kathmandu Valley, just below the subtropical Shivapuri-Nagarjun National Park, less than half an hour’s drive from central Kathmandu or the airport. The fresh, natural environment coupled with comfortable, well-appointed accommodation, good food, and a lovely outdoor swimming pool make it the perfect place to relax either on arrival in Nepal or at the end of your trek or tour.

Guest Relation Associate

Views: 1478 | This job was expired 2 months, 1 week ago

Basic Job Information

Job Category : Hospitality > Hospitality/ Travel/ Ticketing/ Tour
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Budhanilkantha 3 kathmandu
Offered Salary : NRs. 20,000.00 - 30,000.00 Monthly
Apply Before(Deadline) : Dec. 09, 2018 23:55 (2 months, 1 week ago)

Job Specification

Education Level : Bachelor
Experience Required : More than 1 year
Other Specification
  • Must be able to work a flexible schedule according
  • Ability to work in a dynamic and challenging environment is essential.
  • Ability to handle given tasks
  • Excellent English communication skill (speaking and writing)
  • Good communication and teamwork skills
  • Should have at least 2 years experience in related field
  • Must be able handle and understand the social media and web analytics

Job Description

  • Convert as many of reservation requests into confirmed reservations, then carefully input the booking information into reservation system
  • Effectively handle requests from guests, companies, travel agents via phone or emails while ensuring guest satisfaction
  • Propose promotion programs/package for increase sales of rooms and revenue
  • Building package suitable to guest requests, making reservation of other service (visa, transfer, tickets, tours) based on guest’s booking/requests
  • Assists with all Front Desk duties such as processing room reservations, guest’s check-ins/check-outs, cancellations, payment etc
  • Meet target on monthly revenue 
  • Perform other administrative duties as needed

This job is expired.

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