Kailash Kuti Inn

Front Desk Staff

Kailash Kuti Inn

Front Desk Staff

Kailash Kuti Inn

Front Desk Staff

Kailash Kuti Inn

Key Skills: Verbal Communication Problem Solving

This job is expired 4 years, 11 months ago

Views: 887

Front Desk Staff

Basic Job Information

Job Category : Hospitality
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Offered Salary : NRs. 12,000.00 Monthly
Apply Before(Deadline) : May. 21, 2019 23:55 (4 years, 11 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year
Gender : Female
Professional Skill Required : Verbal Communication Problem Solving

Job Description

  • Answer phones
  • Route calls to specific people.
  • Greet visitors warmly and make sure they are comfortable.
  • Coordinate office activities.
  • Send email and faxes.
  • Take and relay messages.
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

This job has expired.

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