Front Desk Officer

Front Desk Officer

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kupondole, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Nov. 30, 2017 23:55 (6 years, 5 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Other Specification
  • The candidate should have superior organizational skills, self-motivated, resourceful, detail-oriented, energetic and must be a team player
  • Excellent communication and interpersonal skills, and the ability to prioritize and handle multiple client/project queries at a time are essential
  • Must be proficient in Microsoft Office and Internet

Job Description

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
  • Keeps patient appointments on schedule by notifying provider of patient's arrival 
  • Ensures availability of treatment information by filing and retrieving patient records
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information
  • Protects patients' rights by maintaining the confidentiality of personal and financial information
  • Maintains operations by following policies and procedures; reporting needed changes
  • Register patients according to established protocols
  • Assist patients to complete all necessary forms and documentation including medical insurance
  • Maintain and manage patient records
  • Move patients through appointments as scheduled

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