J & T Associates

Manpower Recruitment

Front Desk Officer

Views: 2138|Published on: Nov 19, 2024

Secretarial / Front Office / Data Entry

+1 more

Entry Level

Full Time

Vacancy: 1

Kathmandu|

Experience: More than or equal to 1 year|

Not Disclosed

Job Description

Roles and responsibilities of this job

Greet and welcome visitors and clients in a friendly and professional manner.
Answer and direct phone calls to appropriate individuals.
Manage inquiries and provide information about the organization's products or services.
Schedule appointments and meetings, and maintain calendars for staff.
Receive, sort, and distribute mail and deliveries.
Assist with other administrative duties as assigned.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.

Qualifications:

Proven experience as a customer service role. - Excellent communication and interpersonal skills.
Ability to handle rejection and remain resilient.
Strong negotiation and persuasion skills.
Proficient in using CRM software and other sales tools.
Ability to work independently and as part of a team.
High school diploma; a degree in business, marketing, or a related field is a plus.

What We Offer:

Competitive salary.
Comprehensive training and ongoing professional development.
Opportunities for career growth and advancement.
A supportive and collaborative team environment.

Notes: Salary will be based on candidate experience.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 1 year

Skills Required

Required skills for this job

Communication

Problem Solving

Customer Service

Interpersonal Skills

Organizational

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Nov 28, 2024

About the organization

J & T Associates

Manpower Recruitment

Parbati Marg,Thapathali, Kathmandu

J&T Associates is Nepal’s premier CRM and Outsourcing Solutions Company. Established in the year 2003, the company offers a unique approach in managing non-core business activities through Outsource Solutions as well as Direct Marketing of products and services. The portfolio includes Outsourcing services to organizations in multiple industries such as insurance, banking, financial services, INGO’s, schools, telecom, transportation and travel, hotels, to name a few. Our Human Resource Consulting and Outsourcing service are providing successful support to Nepalese business enterprises.