Himalayan Peace & Wellness Center

Front Desk Manager

Himalayan Peace & Wellness Center

Key Skills: Communication Skill Ms Office

Front Desk Manager

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Nov. 16, 2018 23:55 (4 months, 1 week ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Professional Skill Required : Communication Skill Ms Office
Other Specification

  • Must have completed Bachelor’s degree
  • Must have minimum 1 year of experience in similar position (prior experience in Spa or hospitality sector is preferred but not essential)
  • Sound knowledge of MS Office, Fluency in written & spoken English
  • Strong leadership, team and communication skills are essential
  • Pleasing personality, good listener with good interpersonal skills
  • Ability to work independently & manage priorities

Job Description

Scope: Front office manager is responsible for the day-to-day operations of the Centre. He/she manages the center’s finance, employees and services. Often perform business tasks, as well as working directly with customers providing select spa & wellness services.

Responsibility and Duties:

  • Always demonstrate sincere customer focus and true appreciation for guest experience
  • Develop and maintain adequate professional & retail product program
  • Ensure all dealings with guests at the Centre meet or exceed the Centre’s operating standard
  • Ensure all areas of the Centre are kept clean, maintained and well stocked at all times
  • Provide guidance, encouraging teamwork and facilitate related professional work processes
  • Handle any guest complaints or special requirements in the absence of the directors
  • Able to promote and sell spa programs to groups, conference guests, walk-in etc. and upsell the spa and wellness programs
  • Analyze and interpret client’s need, provide professional advice, offer appropriate options, solutions to guests on the use of the Center’s services and products
  • Have high level product knowledge through continuous study and training

Salary: As per company policy, negotiable depending on individual experience and merit plus commission on special groups plus other spa related benefits.

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Ganapati Bhawan
Min Bhawan Main Road
New Baneshwor
Kathmandu, Nepal

+977 1 4106700

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