Nepal Vending
Trading - Export / Import / Merchandising

Nepal Vending is a pioneering company in Nepal's vending solutions industry. Focused on innovation, technology, and convenience, the company provides automated Tea & Coffee vending machines that offer a range of products from classic tea to ranges of coffee and other hot beverages.

Front Desk Officer

Views: 78 | Apply Before: 2 weeks, 1 day from now

Basic Job Information

Job Category	:	Secretarial / Front Office / Data Entry > Sales Support/ assistant
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kupandole, Lalitpur
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Nov. 22, 2025 23:55 (2 weeks, 1 day from now)

Job Specification

Education Level	:	Higher Secondary (+2/A Levels/Ib)
Experience Required	:	Less than 1 year
Age	:	Less than 25 years
Professional Skill Required	:	Communication Team Management Fast Learner Customer Service Professional

Other Specification

+2 Completed (Bachelor’s preferred)
Experience in customer service/reception preferred
Basic computer skills (MS Office, email, digital communication)
Strong communication and telephone handling skills (Nepali & English
Professional and polite communication
Customer-first attitude
Good time management and multitasking
Presentable and confident personality
Ability to work under minimal supervision
Strong organizational skills

Job Description

The Front Desk Officer will be the first point of contact for clients, visitors, and callers. This role includes managing front desk activities, handling inquiries, maintaining office communication, and assisting with administrative support to ensure smooth daily operations.

Key Responsibilities

Greet and welcome visitors professionally
Handle incoming calls, WhatsApp, and emails; respond to customer inquiries
Maintain visitor logs and manage client appointment schedules
Assist walk-in customers with product information and service requests
Coordinate communication between departments (sales, service, accounts)
Manage front desk documents, correspondence, and filing
Maintain a clean and organized reception area
Support day-to-day administrative tasks and office coordination
Receive and record customer complaints and forward to the support team
Assist in billing, receipts, and basic record keeping (as required)