Customer Service Representative (Female)
Best Himalaya

Best Himalaya Pvt. Ltd. is a Kathmandu based handicraft export company. As the largest exporter and manufacturer of singing bowls in Nepal, Best Himalaya deals exclusively with international clients from various countries around the globe

Customer Service Representative (Female)

Views: 1424 | This job expired 5 months, 1 week ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Mhepi, Kathmandu
Offered Salary : NRs. 15,000.00 Monthly
Apply Before(Deadline) : Dec. 09, 2018 23:55 (5 months, 1 week ago)

Job Specification

Education Level : Intermediate
Experience Required : Not Required
Professional Skill Required : Communication Skill Time Management Skill
Other Specification
  • Must have completed Intermediate Level or equivalent
  • Freshers are encouraged to apply
  • Preference will be given to current Bachelor’s level students
  • Candidates must have excellent and fluent spoken and written English language skill
  • Should be social and able to cooperate with other team member

Job Description

  • Respond to customers inquiries
  • Maintain an active online presence on all our Social Media platforms
  • Responsible for handling and recording of customers details
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

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