Established in 1996, we are one of the fastest growing group into international education in Nepal offering world-class IT and Business courses for Bachelors’ & Masters’. We, ING are expanding our footprint into various locations.

We believe that building and providing value to our employees, students and partners are of utmost importance. Therefore, we are continually striving to provide them with top-notch result and support that ensures satisfaction.

We value the human capital and plan the career growth of an employee in a streamlined manner to fit his/her aspirations and organization’s requirements. With us, working in a friendly atmosphere is valued.Our goal is to give talented individuals a vibrant and opportunity driven growth who are looking at fast paced career. Come and be a part of our ambition driven team.

Established in 1996, we are one of the fastest growing group into international education in Nepal offering world-class IT and Business courses for Bachelors’ & Masters’. We, ING are expanding our footprint into various locations.

We believe that building and providing value to our employees, students and partners are of utmost importance. Therefore, we are continually striving to provide them with top-notch result and …

Customer Service Representative

Views: 2526 | This job is expired 1 year ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Mar. 31, 2023 23:55 (1 year ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 1 year
Professional Skill Required	:	Communication Multitasking MS Office Suite Problem Solving

Other Specification

Bachelor's degree or equivalent experience
1+ years of proven customer service experience
Excellent verbal and written communication skills
Ability to multitask and work in a fast-paced environment
Strong problem-solving skills
Ability to work independently and in a team environment
Proficient in Microsoft Office and other customer service software
Ability to remain calm and professional under pressure

Job Description

We are seeking a friendly and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our clients.

Responsibilities:

Answering customer inquiries via phone, email, and chat in a timely and professional manner
Providing customers with product and service information
Resolving customer complaints and issues
Maintaining accurate customer records in our database
Collaborating with other departments to ensure customer satisfaction
Staying up-to-date with product and service knowledge
Providing feedback to management to improve customer service processes and procedures

If you are a people person with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity.

This job has expired.

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