Sagtani Exim

Customer Service Representative

Sagtani Exim

Customer Service Representative

Sagtani Group offers you a commercial kitchen complete food service equipment packages, Thanks to the expertise and enterprising spirit of our companies. We are present in almost every sector of leisure, hospitality and institutional food service markets.

From preparation to cooking, from meal distributing to dish washing and laundry facilities, from refrigeration to ice production, from geriatric to bakery and pattisserie, Sagtani Group is capable of providing the ideal solution for your food service equipment needs.

We offer state of the art technology and ergonomic designs the are always one step ahead of latest market trends. Ech brand is highly specialized and on the cutting edge of its sector, enabling us to respond quickly and efficiently to evolving market needs.

Sagtani Group offers you a commercial kitchen complete food service equipment packages, Thanks to the expertise and enterprising spirit of our companies. We are present in almost every sector of leisure, hospitality and institutional food service markets.

From preparation to cooking, from meal distributing to dish washing and laundry facilities, from refrigeration to ice production, from geriatric to bakery and pattisserie, Sagtani Group is …

Customer Service Representative

Views: 1895 | This job is expired 1 year, 5 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Nov. 23, 2022 23:55 (1 year, 5 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : More than or equal to 1 year
Other Specification
  • Proven customer support experience or experience as a Client Service Representative 
  • Strong phone contact handling skills and active listeningFamiliarity with CRM systems and practices
  • Excellent communication and presentation skills 
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma

Job Description

  • Manage large amounts of incoming phone calls 
  • Identify and assess customers' needs to achieve satisfaction 
  • Build sustainable relationships and trust with customer accounts through open and interactive communication 
  • Provide accurate, valid and complete information by using the right methods/tools 
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution 
  • Keep records of customer interactions, process customer accounts and file documents

This job has expired.

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