Customer Service Officer
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Customer Service Officer

Views: 390 | This job expired 1 week, 4 days ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu, Central Development Region, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Aug. 08, 2019 16:55 (1 week, 4 days ago)

Job Specification

Education Level : Bachelor
Experience Required : More than 3 years
Other Specification
  • A bachelor degree in business or marketing
  • Ability to explain complex issues verbally and in writing, in plain language
  • Strong customer focus and experience in providing excellent customer service
  • Experience solving complex customer queries
  • High level of attention to detail and accuracy
  • Demonstrated ability to work under pressure
  • Ability and willingness to work both in a team as well as autonomously to achieve targets
  • Ability to take a high volume of calls
  • Enthusiasm for learning and development
  • Experience in call centres would be a plus

Job Description

  • Handle customer queries and calls
  • Maintain proper flow of communication and information
  • Coordinate with other office activities
  • Guide Customers and Clients
  • Regular Follow Up

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