JD Group is a group of companies catering in the education consulting, Business Consulting , Ed-Tech, and Health sector , to name a few JD Global, JD Clinic, JD Knowledge Village, Franchise India, Nepalfranchise.com ,Indian Educational Services Pvt.Ltd , KC Overseas, Brainwellness, JD Academy ,Delhi Academy of Medical Sciences are a few companies catering different services to the citizens of our country.

Customer Relationship Officer

Views: 2272 | This job is expired 3 years, 4 months ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu, Nepal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Dec. 14, 2020 23:55 (3 years, 4 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 2 years
Professional Skill Required	:	Communication Time Management Problem Solving Negotiation

Other Specification

Excellent written and oral communication abilities
Strong negotiation skills
Superior problem-solving skills in business and everyday situations
Able to apply critical thinking skills to resolve difficult issues
Able to remain calm in frustrating situations
Engaging and outgoing personality
Able to listen to and comprehend client’s problems with the intent to solve them
Detail-oriented

Job Description

Manage client relationship and expectations
Identify and assess the client’s needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Keep records of client interactions, process client accounts and file documents
Understanding client requirement
Prepare a project proposal with the help of the technical team
Generate sales lead
Develop and implement appropriate prospect and client-wise negotiation strategies
Able to work with the development team

This job has expired.