Abroad study counselors/ CSR
Alfa Beta
In a span of 26 years, we are in a position to proclaim ourselves as one of the best institutes for Education Consultancy in Nepal. We promise students the most study- friendly and congenial environment with the state-of-the-art facilities for study abroad, test preparations, Language courses and other professional training courses.

Abroad study counselors/ CSR

Views: 472 | Apply Before: 2 days, 23 hours from now

Basic Job Information

Job Category: Marketing / Advertising / Customer Service
Job Level: Entry Level
No. of Vacancy/s: [ 4 ]
Employment Type: Full Time
Job Location: Kathmandu
Offered Salary: Negotiable
Apply Before(Deadline): Dec. 14, 2017 23:55 (2 days, 23 hours from now)

Job Specification

Education Level: Bachelor
Experience Required: More than or equals to 1 year
Professional Skill Required: Customer Handling Skills Problem Solving Skills Communication Skills
Other Specification

  • Having a Bachelor’s degree in management or equivalent field
  • Experience is preferred but Fresher’s are encouraged to apply
  • Working knowledge of application process for destinations such as Australia, USA, Europe among others
  • Cooperate and collaborate with other professionals in enhancing the career and education of students
  • Establishing a relationship of trust with students
  • Plan, implement, maintain and evaluate the systems necessary for the support
  • Report results of the program evaluation that demonstrates outcomes
  • Participate in decision making and in activities, which contribute to the effective operation within the department
  • Proper handling of customer and active listening to understand customer needs
  • Capable of dealing calmly and politely with customers under stressful conditions
  • Ability to make logical and quick decision in difficult situation
  • A team player with problem solving skills
  • Ability to multi-task, prioritize and manage time effectively
  • Ability to withstand criticism and irritated people
  • Excellent written and verbal communication skills


Job Description

  • Handle and process online and telephonic orders
  • Mobilize delivery staffs in wise, effective and efficient manner
  • Ensure excellent service standards and maintain high customer satisfaction
  • Promptly identify and resolve customer issues and follow up to ensure resolution
  • Contribute to team effort by accomplishing related results as needed

NOTE:

Salary: Very attractive/ incentives and benefits

Experience: Experience will.be preferred but freshers are encouraged


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CONTACT US

Ganapati Bhawan
Min Bhawan Main Road
New Baneshwor
Kathmandu, Nepal

+977 1 4106700

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