In a span of 26 years, we are in a position to proclaim ourselves as one of the best institutes for Education Consultancy in Nepal. We promise students the most study- friendly and congenial environment with the state-of-the-art facilities for study abroad, test preparations, Language courses and other professional training courses.

Abroad study counselors/ CSR

Views: 1613 | This job is expired 6 years, 4 months ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 4 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Dec. 14, 2017 23:55 (6 years, 4 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 1 year
Professional Skill Required	:	Problem Solving Skills Customer Handling Communication

Other Specification

Having a Bachelor’s degree in management or equivalent field
Experience is preferred but Fresher’s are encouraged to apply
Working knowledge of application process for destinations such as Australia, USA, Europe among others
Cooperate and collaborate with other professionals in enhancing the career and education of students
Establishing a relationship of trust with students
Plan, implement, maintain and evaluate the systems necessary for the support
Report results of the program evaluation that demonstrates outcomes
Participate in decision making and in activities, which contribute to the effective operation within the department
Proper handling of customer and active listening to understand customer needs
Capable of dealing calmly and politely with customers under stressful conditions
Ability to make logical and quick decision in difficult situation
A team player with problem solving skills
Ability to multi-task, prioritize and manage time effectively
Ability to withstand criticism and irritated people
Excellent written and verbal communication skills

Job Description

Handle and process online and telephonic orders
Mobilize delivery staffs in wise, effective and efficient manner
Ensure excellent service standards and maintain high customer satisfaction
Promptly identify and resolve customer issues and follow up to ensure resolution
Contribute to team effort by accomplishing related results as needed

NOTE:

Salary: Very attractive/ incentives and benefits

Experience: Experience will.be preferred but freshers are encouraged

This job has expired.

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