The company is looking for a "VISA assistant Officer" with excellent communication skills, both written and verbal. The position holder is expected to have knowledge regarding VISA-related legislation and good insight into the VISA process. 

We are looking for a skilled VISA Officer who will provide administrative support to the Visa Office and undertake the duties of a Sub-Collector of Public Money.

Duties and Responsibilities:

• Maintaining relationships with existing customers as well as developing of new client base. 
• Ensuring effective achievement of targets and preparation of reports. 
• Liaising with clients in person, over the phone, or via email to discuss their travel requirements.
• Monitoring industry trends as well as competition and handling visa inquires.
• Provide visa document checklist
• Gather required documents for processing worldwide tourist and business visas' respectively 
• Obtain visa appointment as per client’s request
• You should complete action on all types of visas upon receipt documents, fill up visa application, scanning of documents, photo capture, printing and get signature of applicants in visa application.
• Escort applicants to the Embassy for their visa appointments. 
• Tracking of Visa applicants/ visa approval and rejection and inform to applicants accordingly. 
• Advise clients on travel arrangements, e.g., visas and booked reservation (hotel, flight, tour).
• You have to keep product and brand knowledge up to date whilst having in-depth knowledge of the company brochure.
• You have to keep clients up to date with any changes and deal with complaints related to VISA.
• You should develop and implement a filing system for process of visas.

NOTE: Two-wheeler license holder preferred