Softech Foundation

Telesales Supervisor

Softech Foundation

Telesales Supervisor

Softech Foundation

Telesales Supervisor

Softech Foundation

Kathmandu

This job is expired 7 years, 10 months ago

Views: 1216

Telesales Supervisor

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : mid
No. of Vacancy/s : [ 2 ]
Job Location : Kathmandu
Offered Salary : None
Apply Before(Deadline) : Jul. 05, 2016 00:00 (7 years, 10 months ago)

Job Specification

Experience Required : Not Required
Other Specification
  • To manage, develop and support a team of telesales staff and implement day-to-day operations.
  • Responsible for handling enquiries and complaints when referred on by Tele-Sales staff
  • Responsible for ensuring that the team meets service levels and other key performance indicator targets.
  • To monitor and track sales performance. Responsible for producing and analyzing Tele-Sales and team performance reports.
  • To achieve or exceed monthly sales revenue targets
  • Responsible for providing feedback to Tele-Sales staff and guiding them on how they can increase revenue.
  • Conduct ongoing training and coaching to meet quality requirements.

Job Description

  • To manage, develop and support a team of telesales staff and implement day-to-day operations.

This job has expired.

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