Telesales Manager

Kathmandu

This job is expired 7 years, 10 months ago

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	senior
No. of Vacancy/s	:	[ 1 ]
Job Location	:	Kathmandu
Offered Salary	:	None
Apply Before(Deadline)	:	Jul. 05, 2016 00:00 (7 years, 10 months ago)

Experience Required

Not Required

To manage, develop and support a team of telesales staff and implement day-to-day operations.
Responsible for handling enquiries and complaints when referred on by Tele-Sales staff
Responsible for ensuring that the team meets service levels and other key performance indicator targets.
To monitor and track sales performance. Responsible for producing and analyzing Tele-Sales and team performance reports.
To achieve or exceed monthly sales revenue targets
Responsible for providing feedback to Tele-Sales staff and guiding them on how they can increase revenue.
Conduct ongoing training and coaching to meet quality requirements.
An individual that has experience within a business – to - business telesales / outbound customer service operation in a high - activity environment
Strong sales, analytical, organization, communication and people skills required.
Working knowledge of telecom and communication related organization sales management is preferred.
Team player.
Experience of technology-based products would be an advantage
Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
Ability to adapt quickly to new technologies, products and procedures
Ability to work and thrive in a multi-tasked and fast-paced environment.
Professional “get it done” attitude and work ethic
Fluent in English and Nepali Language